In an article written by Datuk Dr. Norma Mansor, emeritus professor and director, Social Wellbeing Research Centre at the University of Malaya, she identifies that employment injuries and work related illnesses fall under the jurisdiction of the Social Security Organization (SOCSO), which adopted a case management strategy whereby every injured worker is assigned a case manager who will facilitate the intervention using a bio-psychosocial and multidisciplinary approach called the Return to Work program.
To provide quality services to its members, SOCSO’s Return to Work case managers and employees dealing with Return to Work program-related matters are required to have professional certification in disability management practice: Certified Disability Management Professional (CDMP) and Certified Return to Work Coordinator (CRTWC).
SOCSO appointed the Social Wellbeing Research Centre at the University of Malaya to create and become the Test Agency to manage and administer the CDMP and CRTWC examinations.
Following translation and ensuring Malaysian legislative content, the CDMP examination was offered in 2017 and 2018 to SOCSO employees and will be open to all in 2019.
Dr. Mansor identifies that the structured intervention of case manager has contributed to the success of the program and the resulting impact on the nation’s economy, but more importantly, it is the impact on the individuals who are now able to get back into employment. She writes, “They are now able to earn and become an active member of society which contributes to their self-worth and dignity.”
To read the full article, please click on the following link:
Malaysia Article by Dr Norma Mansor May 2019